ESA Reliability Review | OurPetPolicy

You’ve seen it all – the request for sixteen emotional support animals, a support iguana, maybe even an ESA peacock?

Those requests certainly raise questions. But does your team know how to verify them?

OurPetPolicy will verify three letters for free within 24 hours.

What is OurPetPolicy?

OurPetPolicy is an animal management platform that takes the pain out of verifying emotional support animals, reduces liability, and increases NOI for properties.

3 ESA Letters

Submit up to three emotional support animal letters.

Tailored Reliability Report

We create a custom report detailing the reliability of each letter you submit.

Free

All free of charge.

Get your free reliability report now

Don't let unreliable letters ruffle your feathers.

Access your free reliability report.

We minimize your risk.

By meticulously documenting every step of our verification process, we ensure robust protection in the event of a complaint. Additionally, we assume full liability for all our processes when you are a customer, providing you with peace of mind and a seamless, secure experience.

We verify with accuracy.

Our comprehensive 26-step verification process ensures that every letter is meticulously vetted in full compliance with HUD guidelines. While some third-party screening services and internal legal teams approve letters automatically, we guarantee our thorough process will sniff out unreliable letters.

We alleviate your workload.

We handle all aspects of animal screening, taking the load off of your team's shoulders. By outsourcing all animal-related tasks to OurPetPolicy, your team can focus on what really matters: retaining residents and enhancing their living experience.

How will we receive the ESA verification review from OurPetPolicy?

You will receive a comprehensive PDF report from OurPetPolicy within 24 hours of submitting the ESA letter for review. This report will contain the necessary information and analysis to assist you in making informed decisions.

If I have questions or need clarification about the ESA verification report, who should I contact?

Feel free to reach out to OurPetPolicy's dedicated support team. Our team members will be readily available to address any questions or concerns you may have and provide assistance throughout the verification process.

Is there a limit to the number of ESA letter reviews we can request through OurPetPolicy's offer?

OurPetPolicy's offer includes three free ESA letter reviews. Additional reviews may be subject to separate terms, and our team can provide details on any extra services.

Can OurPetPolicy's ESA verification service be customized to match our specific property policies?

Yes, our ESA verification service is adaptable to accommodate your property's unique policies and requirements. Our team can work with you to tailor the verification process to align with your specific needs.

What happens if an ESA verification review indicates potential issues or discrepancies?

In the event of any concerns or discrepancies identified in the review, OurPetPolicy's support team will promptly communicate with you. We strive to provide clear insights and guidance to assist you in making informed decisions regarding accommodation requests.

Can the review provided by OurPetPolicy be used as the final approval or denial of an accommodation request?

The review provided by OurPetPolicy is meant to assist in the verification process. It does not serve as the final approval or denial of an accommodation request. Property managers should use the review as part of their overall decision-making process.

From cats to creatures—
we verify them all!

16 Emotional Support Cats? Let us verify those for you.